Store Manager
Damas Jewellery
Job Description
Damas Jewellery is hiring a Store Manager for its boutique in Barwa Village, Qatar. The role leads daily operations of a high-performing jewellery retail store, focusing on sales leadership, customer experience, inventory management, and team development. The ideal candidate has strong experience in 22K, 18K gold and diamond jewellery and managing premium retail environments.
## Responsibilities
- Oversee daily store operations to ensure exceptional customer experience
- Lead, motivate, and mentor the sales team to meet and exceed sales targets
- Maintain high standards of visual merchandising and store presentation
- Maintain optimum stock levels and manage inventory accuracy
- Handle customer concerns professionally to drive loyalty and retention
- Manage store performance reports, KPIs, and operational workflows
- Ensure adherence to company policies, security procedures, and compliance standards
- Coordinate with Head Office on marketing initiatives, promotions, and operational updates
## Requirements
- Minimum 5 to 7 years of experience in jewellery retail, with at least 2 to 3 years in a Store Manager or Assistant Store Manager role
- Previous experience in Tanishq or Titan stores is preferred
- Strong exposure to gold jewellery retailing, diamonds, or traditional gold product categories
- Experience in GCC or high-volume jewellery stores is an advantage
- Excellent leadership, communication, and people management skills
- Strong customer service orientation with ability to engage diverse customer profiles
- Fluency in English; proficiency in Hindi and/or other regional languages is an added advantage
- Ability to work in a fast-paced, target-driven environment
## Why This Role Matters
This role is critical to driving sales growth and brand reputation for Damas in Qatar. You will lead a premium boutique team, ensure operational excellence, and deliver outstanding customer experiences in the luxury jewellery market.