Service Consultant
Starlink Qatar
Job Description
Starlink Qatar is hiring a Service Consultant to support its field sales operations in Doha. The role centers on acquiring new customers, promoting telecommunications solutions through direct interactions, and consistently achieving sales objectives while providing high-quality customer service throughout the sales journey.
## Responsibilities
- Identify and approach prospective customers across assigned sales territories.
- Visit residential, commercial, and corporate locations to introduce and sell telecommunications products and services.
- Understand customer needs and recommend appropriate telecom solutions.
- Build long-term customer relationships that encourage continued business opportunities.
- Achieve or exceed daily, weekly, and monthly sales objectives.
- Stay informed about telecom products, pricing structures, and promotional campaigns.
- Explain product features and benefits clearly during customer consultations.
- Assist customers throughout the purchasing and onboarding process.
- Create new business opportunities through cold calling, referrals, networking, and community outreach.
- Report market trends, customer feedback, and competitor activities to management.
- Deliver excellent customer support before and after sales while resolving inquiries efficiently.
- Keep CRM records updated with accurate customer information and sales activities.
- Prepare sales reports and ensure documentation is complete and submitted on time.
## Requirements
- High school diploma or an equivalent qualification.
- A bachelor's degree in Sales, Marketing, Business Administration, or a related field is considered an advantage.
- Previous experience in field sales, outdoor sales, direct sales, or telecommunications sales is preferred.
- Proven track record of meeting or surpassing sales targets.
- Strong communication, negotiation, and interpersonal abilities.
- Self-motivated, customer-focused, and results-oriented approach to work.
- Ability to perform independently while contributing effectively within a team.
- Proficiency in using CRM systems.
## Why This Role Matters
This role contributes directly to expanding the company's telecommunications customer base through face-to-face sales activities. It also helps strengthen customer satisfaction by combining effective sales execution with ongoing relationship management.