Service Consultant
Starlink Qatar
Job Description
Starlink Qatar is seeking a Service Consultant to strengthen its field sales team in Doha. The position focuses on acquiring new customers, promoting telecommunications solutions through direct engagement, and achieving sales objectives while maintaining strong customer relationships and delivering professional service.
## Responsibilities
- Identify and approach prospective customers within designated sales areas.
- Conduct in-person visits to residential, commercial, and corporate locations to promote telecom offerings.
- Recommend suitable products and services based on customer requirements.
- Build lasting customer relationships to encourage repeat business and referrals.
- Consistently achieve daily, weekly, and monthly sales goals.
- Maintain up-to-date knowledge of telecom products, pricing, and promotional campaigns.
- Clearly explain product features, benefits, and available solutions.
- Support customers throughout the purchase and onboarding process.
- Develop new sales opportunities through cold calls, referrals, networking, and community outreach.
- Share market observations, customer feedback, and competitor insights with management.
- Provide responsive assistance before and after sales while resolving customer concerns efficiently.
- Record customer interactions and sales activities accurately in the CRM system.
- Prepare sales reports, maintain documentation, and complete administrative tasks on schedule.
## Requirements
- High school diploma or equivalent is required.
- A bachelor's degree in Sales, Marketing, Business, or a related discipline is considered an advantage.
- Previous experience in field, outdoor, direct, or telecommunications sales is preferred.
- Proven ability to meet or surpass sales performance targets.
- Strong communication, negotiation, and interpersonal skills.
- Self-driven, customer-oriented, and focused on achieving results.
- Ability to work independently as well as collaboratively with a team.
- Proficiency in using CRM systems.
## Why This Role Matters
This position contributes directly to expanding the company's telecom customer base through face-to-face engagement. It also supports business growth by combining sales execution with valuable market and customer insights.