Sales Assistant
Qatar Airways
Job Description
Qatar Airways Group is hiring a Sales Assistant for Qatar Duty Free at Hamad International Airport in Doha. The role focuses on maximizing sales, delivering excellent customer service, and maintaining product displays in one of the world's largest duty-free areas. Candidates need a high school diploma with 1 year experience or a Bachelor's degree with no experience required. Closing date is July 31, 2026.
## Responsibilities
- Maximize sales opportunities by engaging customers and delivering the highest level of service at all times
- Acknowledge customers, understand their needs, and present products using Features, Advantages, and Benefits selling approach
- Keep the shop fully merchandised according to department layout and ensure shelves are stocked and displayed to drive sales
- Support customers across departments and assist other sections when needed during busy periods
- Apply best-selling techniques including complimentary selling and substitute selling to increase transaction value
- Identify customer needs and preferences to enhance their shopping experience at Qatar Duty Free
## Requirements
- High School qualification with a minimum of 1 year of related retail experience
- OR Bachelor's Degree or equivalent with no prior work experience required
- Effective English communication skills in both written and spoken forms
- Confident personality with strong interpersonal and customer service skills
- High level of integrity and professional conduct
- Polite, approachable, and business-like manner while on duty
- Passion for retail and delivering exceptional customer experiences
## Why This Role Matters
This is an opportunity to join Qatar Duty Free, one of the largest and most awarded duty-free destinations globally. You will be part of Qatar Airways Group and gain experience in a high-traffic international retail environment at Hamad International Airport.
## What We Offer
- Work at an award-winning airport and one of the largest duty-free areas in the world with over 90 boutiques and 30 restaurants
- Exposure to a global brand and international customer base
- Career growth within Qatar Airways Group across 12 different businesses
