Retail Associate
WHOOP
Job Description
WHOOP is hiring a Retail Associate for its experiential performance center and store in Msheireb, Doha. The role focuses on delivering a premium, data-driven member experience, driving sales of memberships and products, and supporting daily retail operations across extended hours. This is an on-site internship position reporting to the Retail Lead, WHOOP Qatar.
## Responsibilities
- Support daily retail operations at WHOOP Qatar while maintaining exceptional standards of service, organization, and execution
- Deliver a premium, data-driven member experience by educating members on WHOOP products, memberships, and insights tailored to individual performance goals
- Drive revenue through the sale of WHOOP memberships, accessories, apparel, and the 'WHOOP Your Way' experience while working toward sales targets
- Act as a brand ambassador by upholding WHOOP’s premium standards in member engagement, product presentation, and store environment
- Assist with visual merchandising, inventory management, restocking, and maintaining a clean, organized retail space
- Support experiential programming and in-store activations to ensure strong member engagement
- Collaborate with the Retail Lead and team to align with brand, marketing, and operational strategies
- Maintain attention to detail across daily processes including transactions, reporting, compliance, and store procedures
## Requirements
- 2 to 4 years of retail experience, preferably in premium, luxury, or experiential retail environments
- Strong passion for health, fitness, performance, and technology with ability to communicate WHOOP’s value proposition effectively
- Proven ability to deliver elevated customer service and build meaningful relationships with members
- Comfort working in a fast-paced, high-traffic retail environment with extended hours
- Strong communication and interpersonal skills with a team-oriented mindset
- Basic operational knowledge of POS systems, inventory handling, and sales tracking
- Proficiency in Arabic is preferred
- Commitment to using AI tools in daily tasks while maintaining high quality standards
## Why This Role Matters
This role is central to bringing the WHOOP brand to life in Qatar and creating meaningful connections with members. You will directly impact member experience, sales growth, and the success of WHOOP’s first experiential performance center in the region.