Receptionist for Clinic
M I R A L.L.C
Job Description
M I R A L.L.C in Dubai is hiring a Clinic Receptionist to manage patient interactions and daily administrative operations. The role is the first point of contact for patients and requires excellent communication, organizational skills, and experience in a healthcare setting. This is a full-time, on-site position supporting a medical team in delivering smooth clinic services.
## Responsibilities
- Welcome and assist patients and visitors with a professional and courteous manner
- Schedule appointments and manage doctors' calendars
- Register patient information and maintain medical and administrative records
- Answer phone calls, respond to inquiries, and direct them to the appropriate department
- Process patient billing, payments, and coordinate with insurance companies
- Keep the reception and waiting area organized and presentable
- Provide administrative support to the medical team including documentation
## Requirements
- Previous experience in reception, preferably in a clinic or medical center
- Proficiency in Arabic and English, both spoken and written
- Strong customer service skills and ability to handle patients professionally
- Familiarity with clinic management systems and Microsoft Office suite
- Organized, detail-oriented, and able to work under pressure
- Neat appearance and professional demeanor
## Why This Role Matters
This role ensures patients have a smooth and welcoming experience from the moment they arrive. Your efficiency and care directly support the clinic’s operations and patient satisfaction.