Product Specialist
ALI BIN ALI
Job Description
ALI BIN ALI in Doha, Qatar is hiring a Product Specialist to support medical and dental product operations. The role covers customer coordination, market visits, sales support, inventory management, and market analysis for healthcare products. Requires a university degree with medical background and 1-3 years experience in medical devices or healthcare sales. Fluency in English and Arabic is required.
## Responsibilities
*Operations & Coordination*
- Resolve Tier 1 operational issues following company guidelines to ensure customer and supplier satisfaction
- Coordinate with Finance and Logistics teams to manage product deliveries, order processing, and payment collection
- Conduct regular customer visits for assigned brands, engaging with professionals, finance teams, and purchasers
- Present and explain product features, benefits, and technical details to healthcare professionals and stakeholders
- Maintain activity logs, call-off contracts, purchase orders, and multi-delivery POs; update Salesforce daily and sales data weekly
- Support timely invoicing, delivery, installation, and on-site operational support
- Assist the Project Team in executing projects and meeting deadlines
*Planning & Commercial Support*
- Contribute to annual forecasts, budgets, and weekly/monthly action plans
- Prepare technical and commercial proposals and customer offers
- Promote company products and maintain ongoing customer engagement
- Recommend product promotions, special offers, and project opportunities
- Communicate product updates, launches, and developments to customers
*Inventory & Supply Management*
- Monitor stock levels to ensure product availability and proper supply chain flow
- Manage stock rotation and expiry dates for medical products
- Coordinate with Logistics and suppliers for procurement and replenishment
*Market & Product Analysis*
- Analyze market trends, customer demand, competitor activity, and product opportunities
- Conduct competitive product quality assessments
- Submit weekly plans and daily reports to Line Manager
- Review accounts receivable reports and highlight operational challenges
*Innovation*
- Provide input on new product opportunities and initiatives to improve efficiency and service delivery
## Requirements
- University degree with medical background: Medicine, Dentistry, Biomedical Engineering, Dental Technology, or related field
- 1–3 years experience in medical devices, healthcare products, or pharmaceutical sales. Fresh graduates with strong communication skills may be considered
- Advanced knowledge of dental diseases, dental devices, and related services
- Strong scientific and product knowledge in healthcare or medical devices
- Excellent communication and presentation skills to explain products to healthcare professionals
- Basic sales, negotiation, and customer relationship management skills
- Strong organizational and time management abilities to handle multiple accounts
- Analytical skills to assess customer needs and market feedback
- Proficiency in Microsoft Office and CRM systems, Salesforce experience preferred
- Fluent in English and Arabic, both written and spoken
- Valid GCC driving license preferred
- Ability to work in fast-paced, team-oriented environment
## Why This Role Matters
This role is key to driving product adoption and customer satisfaction for healthcare brands in Qatar. You will gain direct exposure to hospitals, professionals, and the medical supply chain while working with one of the region’s leading distribution companies.
## What We Offer
- Opportunity to work with leading healthcare and dental brands
- Field-based role with direct customer and market exposure
- Supportive team environment with structured reporting and development