Memberships Specialist
QC+
Job Description
QC+ in Doha is hiring a Memberships Specialist to manage and grow relationships with general members. The role focuses on creating personalized membership experiences, coordinating exclusive events, and driving engagement and retention among affluent supporters. This full-time, on-site position requires experience in relationship management, event planning, and CRM systems within a museum, arts, or non-profit setting.
## Responsibilities
- Develop and maintain strong, personalized relationships with members, ensuring exceptional service and tailored engagement
- Act as the primary point of contact for members, responding to inquiries, requests, and feedback
- Collaborate with museum leadership and external partners to identify and connect with potential members
- Design and implement customized membership programs, benefits, and experiences such as private tours, exclusive previews, and bespoke events
- Monitor and evaluate membership programs and provide data-driven recommendations for improvement
- Plan and execute exclusive events and programs, managing logistics including vendors, invitations, venue setup, and guest lists
- Partner with events and marketing teams to promote member events and increase attendance
- Work with communications teams to create stewardship plans and tailored digital and print materials aligned with the QC brand
- Support preparation of annual giving reports and impact summaries
- Maintain accurate CRM records of member interactions, attendance, and program impact
- Analyze membership data to identify trends and generate reports to guide department strategy
- Support improvement of digital platforms including CRM, website membership section, and membership app
## Requirements
- 3 to 5 years of experience in relationship management, membership, or development with focus on member engagement
- Museum or non-profit experience preferred
- Proven experience in project management and event planning for high-profile or exclusive gatherings
- Strong interpersonal and communication skills, high emotional intelligence and discretion
- Proficiency in CRM systems and membership management software, plus advanced Microsoft Office Suite
- Bachelor’s degree in Marketing, Communications, Business Administration, Arts Administration, or related field
- Passion for museums, arts, and culture with commitment to delivering top-tier member experiences
- PMP certification is a plus
- Proficiency in Arabic is a plus
## Why This Role Matters
This role is central to growing and sustaining QC+’s member community. You will shape how members experience the organization and help build lasting relationships that support the museum’s mission and programs.