Client Manager - Employee Benefits
Aon Qatar LLC
Job Description
Aon Qatar is seeking a Client Manager to lead Employee Benefits accounts in Doha. You will manage a portfolio of corporate clients, advise on benefits strategy and insurance needs, and handle design, placement, and servicing of group medical, life, and disability programs. This role requires strong client relationship skills, technical broking expertise, and knowledge of the Qatar insurance and regulatory environment.
## Responsibilities
- Own and manage a portfolio of Employee Benefits clients in Qatar, providing proactive advice and high-quality service
- Build and maintain strong client relationships through regular meetings and tailored Aon solutions
- Design, market, and place Employee Benefits insurance programs including group medical, life, and disability
- Prepare presentations, obtain and negotiate quotations, compare terms, and secure coverage for renewals and mid-term changes
- Manage end-to-end policy administration and ensure compliance with KYC/AML, QFCRA, and internal documentation standards
- Oversee client claims: coordinate notifications, follow up with insurers and adjusters, and drive timely resolution
- Ensure timely premium and fee collection and accurate account management in line with company policies
- Collaborate with colleagues and underwriters to deepen existing relationships and identify new business opportunities
## Requirements
- Solid experience in Employee Benefits within an insurance broker or insurer environment
- Proven track record in client or account management for corporate clients
- Experience designing, marketing, and placing EB programs, including renewals and mid-term changes
- Hands-on experience with claims handling and coordination for EB schemes
- Familiarity with the Qatar insurance market and regulatory environment including QFCRA
- Experience working to compliance, KYC/AML, and documentation standards
- Strong relationship-building, communication, and presentation skills
- Analytical and numeracy skills for comparing terms and interpreting policy and claims data
- Excellent organizational, time management, and problem-solving skills
- Proficiency in Excel, PowerPoint, and MS Office
- Fluency in English; Arabic is an advantage
- Background in a multinational or matrixed organization is an advantage
## Why This Role Matters
You will be the trusted advisor for corporate clients on their employee benefits strategy in Qatar. This role is central to Aon’s growth in the local market and offers exposure to complex client programs in a global, inclusive organization.